The English version of these Terms and Conditions prevails to the extent of any inconsistency between the English and the Chinese versions.
1. Information We Collect
Welcome to the Sommelier Wine & Sake Education Centre. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sommelier.com.hk, enroll in our courses, or interact with us.
By using our services, you consent to the data practices described in this policy.
2. How We Use Your Information
We collect information that you provide directly to us and information about your use of our services.
- Personal Information You Provide:
This is information that can be used to identify you. We collect it when you:- Enroll in a Course: Name, email address, phone number, billing/shipping address, payment information (e.g., credit card details, processed by a secure third-party provider).
- Create an Account: Username, password, and profile details.
- Contact Us: Information you provide when you fill out a contact form, sign up for our newsletter, or correspond with us via email.
- Participate in Activities: Information you provide when participating in forums, discussions, or surveys.
- Information Collected Automatically:
When you use our website, we may automatically collect:- Log and Usage Data: Your IP address, browser type, operating system, pages you viewed, the time and date of your visits, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies (small text files stored on your device) to enhance your experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Services: To process your enrollments, manage your account, provide course materials, and facilitate your education.
- To Process Payments: To complete your transactions and send you receipts (please note, we use a secure third-party payment processor and do not store your full credit card details on our servers).
- To Communicate with You: To send you administrative information (e.g., course updates, policy changes), respond to your inquiries, and send you marketing communications (like our newsletter) which you can opt-out of at any time.
- To Improve Our Services: To analyze how our website and courses are used, troubleshoot technical problems, and develop new features and offerings.
- For Legal and Safety Reasons: To comply with legal obligations, resolve disputes, and enforce our agreements.
4. How We Share Your Information
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Privacy Rights
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, including to fulfill legal, accounting, or reporting requirements. We will also retain and use your information to the extent necessary to comply with our legal obligations.
8. Third-Party Links
Our website may contain links to other sites that are not operated by us, such as links to wine regions or industry bodies. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Sommelier Wine & Sake Education Centre
Email: support@sommelier.com.hk